Straight up now Paula...tell me

American Idol fans saw an uncalled-for gaffe last week from Paula again. She says that the confusion started because after the contestants sang their first round of songs, the producer changed things up and asked the judges to give a quick critique of the first songs.
Now, although I'd like to sympathize with her for not being able to make that change without confusion, it seems that everyone at home was having no problem deciding how the singers had presented themselves, and we're not even getting paid for it! She's been doing this for years now, so I just didn't get why she would wail her excuse of "This is so haaaard....." She's been a singer/entertainer for years, is used to live television, and the intrusion of asking the judges to comment on the first round of songs just threw her. Hmmmm....oh well, thank God she's not an air-traffic controller! (or a Mom)